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Shipping information

Where we deliver

The Completedworks' online store delivers to all destinations worldwide.


Delivery times and costs

We ship with DHL Express to ensure you always receive your order as soon as possible. Delivery is free within UK, EU, USA and Worldwide. 



We are partnered with Toshi, a ‘try before you buy’ service covering Zones 1-3 in London. Select ‘Toshi Try Before you Buy’ at the checkout page and a Toshi assistant will bring the items in your basket directly to your address. You’ll only pay for what you keep and any unwanted items will be returned for you.

Please note a minimum basket total of £200 is required.


Customers outside EU

Please note that your package may be assessed for import or customs fees on entry into the destination country. These duties and taxes are the responsibility of the customer. Please note that Completedworks does not have the ability to declare a different value when shipping your order as this is considered a legal offence.


Customers within EU

In accordance with the laws governing members of the EU, all orders delivered within UK and to destinations in member countries of the EU are inclusive of VAT. The final price will be calculated at the checkout after the destination country has been selected. If you are at all unsure please don't hesitate to contact us to check.


Delivery to Russia

Please note that shipments with DHL to Russia are only possible to registered businesses addresses and may be subject to longer customs processing times due to strengthened control measures. For delivery to private individuals please contact us to discuss alternative courier options.