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FAQs / Account & Registration




I can't log into my account. What should I do?

If you have forgotten your password, you can request a new password by going to 'Sign In' from the main menu and then a 'Forgot Password' link will appear. When you click on this, an auto-generated password will be sent to your registered email address. Once you have successfully signed in with this password you will then be able to set a new memorable password.

If you have any problems please contact our customer care team and they will be able to assist you.


How do I delete my account?

To delete your account, please send us a request with your log in details via the form in our Contact us page.


What advantages of creating an account?

By creating an account, you will be able to:

  • Save items into your wishlist.

  • Get notified on exclusive promotions.

  • Review your order history.

  • Store payment and shipping details for future use.


How to unsubscribe to newsletter?

You can use the unsubscribe link in our newsletter, or send us a request via the form in our Contact us page.



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