By placing a pre order purchase, you agree to be bound by these Terms. The following conditions apply:
Availability
Pre ordered products are sold on a first-come, first-service basis.
Placing a Pre order
When placing a Pre-order, please ensure your shipping and contact information is accurate. If your details are incorrect or outdated, we won't be able to provide updates on your order. You can update your contact information at any time before your item ships by reaching out to our Customer service team. A Pre-order purchase follows the same process as any other order on our website. Please note that Pre-orders are eligible for a refund but cannot be transferred.
Payments
When you place a Pre-order you will need to pay the full price for the product(s) ordered and any applicable delivery fees. Please note that as with all orders that are to be shipped to a delivery address outside the UK & US, products may be subject to import charges, duties and taxes that you are responsible for paying.
Delivery
We aim to ship pre-ordered products within 48 hours of receiving the item. We do our best to meet the estimated dispatch date specified on the product page. In any case, we cannot do this, our team will ensure you are informed as soon as possible.Our standard Shipping Policy will apply the moment the pre-ordered product is shipped.If your order includes 'in-stock' items, our team will reach out to confirm whether you'd like to wait for the Pre-order item to arrive or opt for a split shipment.
Cancellation
You may cancel a Pre-order at any time prior to your order being shipped. If cancellation occurs before we send you a shipping confirmation email, you will be entitled to a full refund of your order. If you would like to cancel the purchase after the order has been shipped, the order will need to be returned using our standard Returns policy.