Care

Completedworks creates sculpturally adventurous pieces for an astute and informed aesthetic. Nonetheless, our jewellery is always designed with the wearer in mind. In some cases, our earrings and ear cuffs may be marked with ‘L’ and ‘R’ to indicate (but not dictate) on which side each should be worn. To protect the shape of ear cuffs, we recommend not attempting to manipulate the size of the opening which has been carefully designed to allow the wearer to slide on from the very top of the ear without adjustment.

Your piece is unique and any irregularity in shape or colour is inherent and intended. Plating of the metal will eventually tarnish and fade with time and so extra care should be taken to maximise its lifespan. Please handle the jewellery carefully, avoiding contact with perfumes, cosmetics and chemicals. It can be cleaned with a soft, lint-free cloth or cotton ball. If further cleaning is necessary, it can be soaked for a few minutes in warm, soapy water, rinsed well and then dried with a soft cloth. Please avoid jewellery cleaners and antibacterial soaps.

Each jewellery piece has been worked by a craftsperson and finished by hand. Earring posts are delicate so please take care when transporting your earrings and very carefully bend back into place should they misshape. For pieces with ceramic in their design, we recommend that extra care should be taken when handling. While it is a long lasting material, it is also delicate and to maintain the lifespan of the piece it should not be dropped or placed roughly on a hard surface. For storage of all of our jewellery, we recommend keeping it in its pouch and box, using the pouch compartments to separate each piece and protect against scratches. For any assistance restoring your piece, please contact us via our website and we’d be glad to help.

Shipping

Delivery is free within UK, EU and USA. Delivery to all other destinations is subject to a single fee of £20 per order.  

Delivery Methods

All orders are shipped worldwide via express courier and covered via insurance throughout. As soon as we have shipped your order you will receive an email stating the tracking number. You can only specify a different delivery address from your billing address if it is your place of work. A signature is required for delivery.

Despatch time

Order before 1pm for same day despatch

Mobile numbers for shipping

Please note that if you provide a valid mobile number your order will be automatically upgraded to DHL On Demand Service (subject to destination), which will allow you to choose the option of specifying a location where a parcel can be left without a signature, reschedule your delivery or choose to collect your package from a DHL Service Point.