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About us
Completedworks is an award-winning jewellery and homeware label based in Marylebone, London. Prioritising recycled and renewable resources, Completedworks’ pieces have been worn by brilliant women from many disciplines including poets, artists, activists, and actors such as Adwoa Aboah, Jodie Comer, Emma Watson and Maya Rudolph, as well as been auctioned in a contemporary designer sale at Christie’s New York. In 2022, Completedworks was nominated for the BFC/Vogue Designer Fashion Fund.
We believe that building an important and lasting brand will only be possible with the strength and entrepreneurial spirit of our team and colleagues. In return, we endeavour to create a supportive working environment with a focus on learning, collaboration, development, and individual growth.
About the role
We are looking for a Part-time Fulfilment Assistant to join the team during our busy November and December trading period, supporting the fulfilment of customer orders and ensuring they are packed and prepared for despatch to our high standards.
As a Part-time Fulfilment Assistant, your main responsibility will be to ensure customer orders are accurately picked, packed and prepared for despatch in accordance with our brand standards and fulfilment processes. You will also assist with stock management, quality control and general fulfilment tasks to ensure orders are processed efficiently and accurately.
To be successful in this role, it is important to be methodical and organised. You will need to be able to do multiple tasks simultaneously and be comfortable working in a fast-paced environment. Strong communication skills are also important, as you will need to coordinate with various teams and stakeholders to ensure that all aspects of the fulfilment process are running smoothly.
Working as part of a supportive and hard-working team can be a great opportunity to learn and grow professionally. You will have the chance to develop your skills in areas such as inventory management, logistics, and customer service, and to gain experience working in a dynamic and challenging environment.
Responsibilities include:
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Preparing orders for shipping in our signature packaging and ensuring shipments meet our company standards.
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Quality controlling stock on despatch to ensure clients receive products to a high standard.
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Accurately picking and packing orders, ensuring the correct products and quantities are included and packed efficiently and securely.
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Preparing shipping documentation and waybills, and ensuring orders are correctly processed for collection.
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Assisting with stock inventory tracking, including monitoring stock movements, stock adjustments and flagging any discrepancies.
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Receiving and checking incoming deliveries, including checking quantities and product quality and raising any discrepancies as necessary.
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Assisting with processing returns and restocking products where required.
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Maintaining an organised and efficient packing and fulfilment area, ensuring packaging materials and supplies are adequately stocked.
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Supporting the wider team with ad-hoc fulfilment, stock and logistics tasks as required.
Skills & Experience
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Excellent packing and organisation skills
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Confident in Microsoft Excel
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Positive and solution-driven
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Able to work to a high level of accuracy
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Ability to work in a team and on their own initiative in fast-paced environment
Please apply with a CV and cover letter via the application form.
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